Terms and Conditions

Welcome to wild.coffee, the website and webshop hosted by World Wild Limited (hereinafter referred to as the "Company"), a Ugandan corporation with registered offices at Plot 110 7th Street, Industrial Area, Kampala, Uganda.

Wild.coffee is an online marketplace for African coffee, where coffee from the birthplace of coffee is offered for delivery directly to your mailbox.

Please review the following terms and conditions. By accessing and using wild.coffee, you are hereby agreeing that you have read, understood and agreed to these Terms and Conditions (hereinafter the "Agreement"). This Agreement shall govern the use of all pages on this website (hereinafter collectively referred to as "Website") and any services provided by or on this Website ("Services").


The parties referred to in this Agreement shall be defined as follows:

  1. Company, Us, We: The Company, as the creator, operator, and publisher of the Website, makes the Website, and certain Services on it, available to users. World Wild Limited, Company, Us, We, Our, Ours and other first-person pronouns will refer to the Company, as well as all employees and affiliates of the Company.
  2. You, the User, the Client: You, as the user of the Website, will be referred to throughout this Agreement with second-person pronouns such as You, Your, Yours, or as User or Client.
  3. Parties: Collectively, the parties to this Agreement (the Company and You) will be referred to as Parties.

Assent & Acceptance

You are most welcome to become a part of the wild.coffee family, by filling out our sign-up form or registering as a subscriber. By doing so You warrant that You have read and reviewed this Agreement and that You agree to be bound by it. If You do not agree to be bound by this Agreement, please leave the Website immediately. The Company only agrees to provide use of this Website and Services to You if You assent to this Agreement.

Age Restriction

You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein. By using this Website, You represent and warrant that You are at least 18 years of age and may legally agree to this Agreement. The Company assumes no responsibility or liability for any misrepresentation of Your age.

Intellectual Property

You agree that the Website and all Services provided by the Company are the property of the Company, including all copyrights, trademarks, trade secrets, patents, and other intellectual property ("Company IP"). You agree that the Company owns all right, title and interest in and to the Company IP and that You will not use the Company IP for any unlawful or infringing purpose. You agree not to reproduce or distribute the Company IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLs), without express written permission from the Company.

Information on the Website

Although we attempt to maintain the integrity and accuracy of the information on the Website, we make no guarantees as to its correctness, completeness, or accuracy. The Website may contain typographical errors, inaccuracies, or other errors or omissions.

The wild.coffee Account

By registering for a subscription or account on wild.coffee, you agree to (a) provide accurate, truthful, current and complete information when creating your account/subscription; (b) maintain and promptly update your account/subscription information; (c) maintain the security of your account/subscription by not sharing your password with others and restricting access to your account; (d) promptly notify us if you discover or otherwise suspect any security breaches relating to your account/subscription; and (e) take responsibility for all activities that occur under your account/subscription and accept all risks of unauthorised access. At no time are you allowed to impersonate someone else.

Acceptable Use

You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of the Company.

Privacy Information

Through Your Use of the Website and Services, You may provide Us with certain information. By using the Website or the Services, You authorise the Company to use Your information in any country where We may operate.

  1. Information We May Collect or Receive: When You register for an account, You provide Us with a valid email address and may provide Us with additional information, such as Your name or billing information. Depending on how You use Our Website or Services, We may also receive information from external applications that You use to access Our Website, or We may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.
  2. How We Use Information: We use the information gathered from You to ensure Your continued good experience on Our website, including through email communication. We may also track certain aspects of the passive information received to improve Our marketing and analytics, and for this, We may work with third-party providers.
  3. How You Can Protect Your Information: If You would like to disable Our access to any passive information We receive from the use of various technologies, You may choose to disable cookies in Your web browser. Please be aware that the Company will still receive information about You that You have provided, such as Your email address. If You choose to terminate Your account, the Company will store information about You for the following number of days: 30. After that time, it will be deleted.

Pricing Policy

  1. Subscription Contract
    Wild.coffee offers various subscription types, including: Recurring Subscriptions; Prepaid Subscriptions and Gift Subscriptions.
  2. Automatic Renewal Terms
    With respect of World Wild Limited subscriptions subject to automatic renewal, you agree that the Company may submit periodic charges (e.g., monthly) to your chosen payment method without further authorisation from you, until you provide prior notice that you wish to terminate this authorisation or to change your payment method. You agree that such notice will not affect charges submitted before the Company reasonably could act.
  3. Cancellation Policy
    To cancel your Monthly Subscription at any time, you may (i) logon to your account and follow the cancellation procedures there, or (ii) send us a message at hq@wild.coffee and we will do it for you. If you cancel, you may use your subscription until the end of your then-current subscription term.
  4. Gift Subscription
    For Gift Subscriptions, the subscription will not be renewed after the then-current term expires. You cannot cancel a Gift Subscription and the pre-paid fee is non-refundable.
  5. Sales Tax Policy
    In connection with the sales of goods, our site collects and remits sales tax as required by law in the countries we operate.

Shipping/Delivery/Return Policy

When purchasing a physical good from the Website, You agree to provide Us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information that You provide to us. If We do so after payment has been processed, We will issue a refund to You in the amount of the purchase price. We also may request additional information from You prior to confirming a sale, and We reserve the right to place any additional restrictions on the sale of any of Our products. You agree to ensure payment for any items You may purchase from Us, and You acknowledge and affirm that prices are subject to change. For the sale of physical products, We may preauthorise Your credit or debit card at the time You place the order, or We may simply charge Your card upon shipment. You agree to monitor Your method of payment. Shipment costs and dates are subject to change from the costs and dates that You are quoted due to unforeseen circumstances. For any questions, concerns, or disputes, You agree to contact Us in a timely manner at the following: hq@wild.coffee.

If You are unhappy with anything You have purchased on Our Website, You may do the following:

Please contact us and tell us why you are not satisfied. We will issue a full refund. Returning the product is not required.

Data Loss

The Company does not accept responsibility for the security of Your account or content. You agree that Your use of the Website or Services is at Your own risk.


You agree to defend and indemnify the Company and any of its affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to Your use or misuse of the Website or Services, Your breach of this Agreement, or Your conduct or actions. You agree that the Company shall be able to select its own legal counsel and may participate in its own defense, if the Company wishes.

No Warranties

You agree that Your use of the Website and Services is at Your sole and exclusive risk and that any Services provided by Us are on an "As Is" basis. The Company hereby expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. The Company makes no warranties that the Website or Services will meet Your needs or that the Website or Services will be uninterrupted, error-free, or secure. The Company also makes no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. You agree that any damage that may occur to You, through Your computer system, or as a result of loss of Your data from Your use of the Website or Services is Your sole responsibility and that the Company is not liable for any such damage or loss.

Limitation on Liability

The Company is not liable for any damages that may occur to You as a result of Your use of the Website or Services, to the fullest extent permitted by law. The maximum liability of the Company arising from or relating to this Agreement is limited to the greater of one hundred ($100) US Dollars or the amount You paid to the Company in the last six (6) months. This section applies to any and all claims by You, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

Governing Law

Any and all claims relating to or arising out of your use of the Website, including any services offered by or transactions consummated via the Website, shall be governed by the laws of Uganda.

Force Majeure

The Company is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.

Electronic Communications Permitted

Electronic communications are permitted to both Parties under this Agreement, including e-mail or instant message. For any questions or concerns, please email Us at the following address: hq@wild.coffee.

Copyrights and Trademarks

All materials provided on the Website, including but not limited to information, documents, products, logos, graphics, sounds, images, compilations, content and services are protected by international, federal and state copyright and trademark laws. The owner of the copyrights and trademarks, names, logos and service marks is World Wild Limited, its affiliates or respective third party authors, developers or vendors (“Third Party Providers”).

Changes to the Terms

We reserve the right to modify the Terms and Conditions from time to time as applicable. All modifications become effective and legally binding upon their posting to the Wild.coffee website.

Last modified 29 September 2021